About Us
Established in Jersey,Channel Islands, UK since 2008, our goal is to provide the best online value & service through various platforms, including Amazon, where our status is as an Elite Amazon Seller earned through continuous improvement. We've developed bespoke software and business practices to enable us to power over a million marketplace sales per year. Our whole team of local Jersey people is our biggest asset, and who work hard to deliver our values of goodwill, collaboration and achievement.
Onogo.com (formally 'Decrescent.com') expanded into new categories & international territories. In 10 years of trading the aim has remained to offer best products at great prices. We epitomise fantastic service boasting a 98% positive customer feedback score.
The natural evolution of onogo's marketplace success is to partner with brands. We achieve success as ‘Amazon Marketplace Full Service Providers’. We apply commercial experience, tools and expertise for success. onogo are in top 1000 global sellers on the world’s largest marketplace, Amazon.
Trust
Shop in Confidence Safe & Secure Checkout - Money Back Guarantee
Imagination
Finding & shipping the best products from great brands worldwide
Value
Our commitment to 5 Star service that doesn't break the bank.
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WHO WE ARE
Onogo grew from a garden shed in the late 2000's to carry more than 4,000 lines across 6 categories today. We dispatch up to 5000 orders globally per day.
As a retailer here's what we're about: hassle free transactions, dispatch within 24 hours and your complete satisfaction.
Lost orders? Expensive shipping? Awkward returns process? NOPE
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Positive Feedback
Why Shop With Onogo?
Great Pricing on EVERYTHING
We're always checking & comparing prices against other sites, to give you the best value. Plus we offer free delivery to the UK and great value shipping options for international orders.
Secure & Simple Shopping
Checkout with confidence, using quick & secure payment methods. Your personal information is safe with us PLUS we'll never share your info with 3rd parties. Your shopping is a piece of cake; Quick & easy find all you need.
Fast Delivery
We offer a range of shipping methods to fit all budgets and requirements, we'll even upgrade your shipping depending on your order value. We endeavour to dispatch within 24hrs of receiving your order. Our warehouse team are working 7 days a week to keep you smiling.
Great Customer Service
Our super-human customer services team work 7 days a week and help maintain our fantastic 99% feedback. Fielding queries in multiple languages to worldwide territories with a average response time of just 4 hours.
MEET THE TEAM
Paul
Chief Executive Officer
An internationally accomplished and commercially adept executive, with capability honed from demanding roles in multinational firms operating across the rapidly evolving TMT and communications technology landscape.
Morten
Managing Director
From the humble beginnings of Decrescent in a shed somewhere in the mid 2000s, onogo has now served 5M customers worldwide, employing 50 staff.
Carlos
Head of Product
The onogo compendium in human form but still a man of few words. Carlos has been pivotal to the company's growth & continued success.
Adam
Head of Purchasing
Originally Pets Dept Manager, he quickly grew the category to be a leading light onsite. Using market data & shopping trends to develop our brand portfolio & product offering.
Karen
HR & Accounts
Karen is a great asset to the business ensuring everyone is paid and Happy... brands, service providers, suppliers, partners and staff.
Florinela
Head of Operations
After successfully building and leading the CS department, Florinela has taken over as Head of Operations and, with her passion for sustainable business systems and automation, continues to contribute to the smooth running and growth of the company.
Ioan
Customer Services Manager
If you've checked the FAQs and still can't find an answer; feel free to drop Ioan & his team a line, but please be nice... Super-humans are human too.
Steph
Warehouse Manager
Steph oversees the efficient receipt, storage and dispatch of our range of goods in our Jersey warehouse. Responsible for a vital part of the supply chain process, he manages people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.
International Marketplace Seller
We are a multi-platform seller, listing products internationally across a number of marketplaces including all major Worldwide platforms for Amazon and Ebay, as well as Rakuten and CDiscount. We offer Worldwide shipping on Onogo.com and have international stores for UK, Germany, US and France.
Giving back
Onogo have been lucky enough to partner fantastic charities. As a growing business with a diverse team, we're always looking to find ways to bring everyone together & helping give back.
Headway
Headway provides essential support, information and services to people who are affected by brain injury. For some time we've been gifting your returned products to Headway for resale in one of their high street store.
Trees for Life
Onogo are working with 'Trees for Life' to clear a new path at our local arboretum & reservoir. Days of toil by the whole team mean a new route & view is opening up for the enjoyment of future generations to this beautiful place
Our Charity Initiative
We encourage our teams to raise funds and awareness for great causes, individually undertaking fun-runs, walks and other events and together with regular bake sales. As a business we allow staff to take the time to help attend & realise their goals PLUS we'll contribute to participants fundraising total.