About Us
Established in 2008 with the goal of providing the best value & service online: Onogo.com (formally 'Decrescent.com') have been working hard to expand into new categories & international territories. In 10 years of trading the aim has remained to offer best products at great prices.
Lost orders? Expensive shipping? Awkward returns process? NOPE
Here's what we're about: hassle free transactions, dispatch within 24 hours and your complete satisfaction.
Trust
Shop in Confidence Safe & Secure Checkout - Money Back Guarantee
Imagination
Finding & shipping the best products from great brands worldwide
Value
Our commitment to 5 Star service that doesn't break the bank.
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WHO WE ARE
Established in the late 2000's we've grown from a shed to a full scale digital retailer employing 50 people globally. Onogo's growth & success is largely down to finding the right people to source the best products for you. Our teams are committed to providing the best service & value online.
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Why Shop With Onogo?
Great Pricing on EVERYTHING
We're always checking & comparing prices against other sites, to give you the best value. Plus we offer free delivery to the UK and great value shipping options for international orders.
Secure & Simple Shopping
Checkout with confidence, using quick & secure payment methods. Your personal information is safe with us PLUS we'll never share your info with 3rd parties. Your shopping is a piece of cake; Quick & easy find all you need.
Fast Delivery
We offer a range of shipping methods to fit all budgets and requirements, we'll even upgrade your shipping depending on your order value. We endeavour to dispatch within 24hrs of receiving your order. Our warehouse team are working 7 days a week to keep you smiling.
Great Customer Service
Our super-human customer services team work 7 days a week and help maintain our fantastic 99% feedback. Fielding queries in multiple languages to worldwide territories with a average response time of just 4 hours.
MEET THE TEAM
Morten
Managing Director
From the humble beginnings of Decrescent in a shed somewhere in the mid 2000s, onogo has now served 5M customers worldwide, employing 50 staff.
Carlos
Operations Manager
The onogo compendium in human form but still a man of few words. Carlos has been pivotal to the company's growth & continued success.
Adam
Head of Purchasing
Originally Pets Dept Manager, he quickly grew the category to be a leading light onsite. Using market data & shopping trends to develop our brand portfolio & product offering.
Karen
HR & Accounts
Karen is a great asset to the business ensuring everyone is paid and Happy... brands, service providers, suppliers, partners and staff.
Will
Marketing Manager
He has no time for your cold call, he's busy building awareness of our brand, products & services.
Florinela
Customer Services Manager
If you've checked the FAQs and still can't find an answer; feel free to drop Flori & her team a line, but please be nice... Super-humans are human too.
Dave
Warehouse & Facilities Manager
onogo's cake day champion; Dave is always improving our dispatch and fulfilment processes, Dave's a large and essential cog in the onogo machine.
International Marketplace Seller
We are a multi-platform seller, listing products internationally across a number of marketplaces including all major Worldwide platforms for Amazon and Ebay, as well as Rakuten and CDiscount. We offer Worldwide shipping on Onogo.com and have international stores for UK, Germany, US and France.
Giving back
Onogo have been lucky enough to partner fantastic charities. As a growing business with a diverse team, we're always looking to find ways to bring everyone together & helping give back.
Headway
Headway provides essential support, information and services to people who are affected by brain injury. For some time we've been gifting your returned products to Headway for resale in one of their high street store.
Trees for Life
Onogo are working with 'Trees for Life' to clear a new path at our local arboretum & reservoir. Days of toil by the whole team mean a new route & view is opening up for the enjoyment of future generations to this beautiful place
Our Charity Initiative
We encourage our teams to raise funds and awareness for great causes, individually undertaking fun-runs, walks and other events and together with regular bake sales. As a business we allow staff to take the time to help attend & realise their goals PLUS we'll contribute to participants fundraising total.