Delivery & Returns
Deliveries to the UK
All orders placed on onogo.com are eligible for our free Delivery. We endeavor to dispatch all orders within 24 hours, items will be delivered 3-5 days after dispatch.
A £2.99 shipping fee applies to all non UK orders. Delivery time varies by country, typically between 3 and 9 working days after dispatch.
Returning your item
You may return your order as long as it hasn't been damaged or used within 30 days of delivery for a full refund. Any opened or used headphones or dental brushes cannot be returned due to hygiene reasons.
If you wish to return an item, please contact our customer service department.